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Profile of Sheena Glasgow

Sheena Glasgow, Postmaster General of the Cayman Islands

Since she became Postmaster General of the Cayman Islands in November 2003, Sheena Glasgow has led the Postal Service to new levels of service and efficiency.

During her tenure, Ms Glasgow has initiated many innovative programmes, including the introduction of postcodes, staff training and a new Press & Post Shoppe at the Royal Watler Cruise Terminal.

Through the development and implementation of postcodes, Ms Glasgow hopes to place a renewed focus on growth, operational efficiency, and the enhancement of a performance-based culture, in an increasingly competitive delivery and communications marketplace.

She has implemented a number of initiatives that have improved the workplace environment within the postal service. The results are seen in the streamlining of many postal procedures, which has led to improved levels of service and efficiency.

Sheena Glasgow is a Grand Cayman native who began her civil service career as a clerical office in the Records Office at the Cayman Islands Hospital in 1984. A year later, she left the public service to work for CIBC Bank & Trust as a Foreign Exchange Clerk and Loans Department Clerk. She worked there for three years before moving back to government, first to Radio Cayman, where she again started at the clerical officer level.

Within a year, Ms Glasgow left the island to further her education at Anderson University where she graduated with a degree in Mass Communications and Business Management.

Upon her return, Ms Glasgow rejoined Radio Cayman as news editor until 1997. She moved again, this time to the Ministry of Planning, Communications, Works, and Information Technology. The move was not lateral, but a couple of steps up the ladder, as it was during this period that she gained ministerial level understanding of many of government’s internal operations, first as an assistant secretary and then as Administrative Officer I.

After her promotion, she acted as Permanent Secretary, Senior Assistant Secretary and Postmaster General. Ms Glasgow also has the distinction of having a sister, Corrine Glasgow, who was Postmaster General from 1994 to1996.

Ms Glasgow has volunteered with Cayman Islands Civil Service Association (CICSA), CICSA Co-operative Credit Union Ltd, National Trust of the Cayman Islands and Cayman Against Substance Abuse. She was president of the Cayman Islands Civil Service Association from 2002-2005 and is currently the first vice president of the CICSA Co-operative Credit Union Ltd.