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Registered Mail

What is Registered Mail?

Registered Mail is a service offered to customers who require proof of mailing and/or proof of delivery.

The service provides the sender with a mailing receipt and secures the signature of the addressee, a print of the signature and the date upon delivery of the item.

Registered Mail may include:

• Letter mail
• Documents
• Coins, jewelry, manufactured and non-manufactured precious metals, precious stones, cancelled or uncancelled postage stamps, banknotes, stocks, bonds, coupons or other securities negotiable by the bearer, lottery tickets or traveller’s cheques (no indemnity payable on these items)
• Lands and Survey notifications

Unacceptable

Registered Mail may not be used to send items prohibited by law in the Cayman Islands or defined as dangerous goods. See section 27 of the Cayman Islands Postal Regulations, Non-mailable Matter.

Note: EMS and regular Parcel Post cannot be combined with Registered Mail

Signature

A signature is secured upon delivery of the item, free of charge. The name of the person who signed upon delivery is available upon request by calling the Registered Mail room of the Post Office where the package was posted.

Proof of Mailing

Registered Mail provides confirmation that the item was received by the Cayman Islands Postal Service for delivery to the addressee. Cayman Post will provide the sender with a date-stamped official registration receipt.

Delivery Confirmation (Tracking): Registered Mail provides confirmation that the item has arrived at its destination. Upon delivery, or attempted delivery, the item ID number is scanned and the date captured. The date of delivery is available upon request.

Coverage for loss or damage

Coverage for up to $100 is included. Certain exceptions apply.

The Cayman Islands Postal Service shall have no liability for loss or damage of Registered Mail items containing banknotes, stocks, bonds, coupons or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, coins, jewelry, manufactured and non-manufactured precious metals, precious stones, gold bullion, gold dust or cancelled or uncancelled postage stamps. Indemnity may not be claimed for expenses incurred by the sender in submitting the indemnity claim or for the fees paid for the option.

Return to Sender

Registered Mail items will be returned to the sender if they cannot be delivered, as long as they have a return address or a Change of Address Notification has been filed.