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Published 11th August 2006, 5:54pm

Find your postcode: go to CIPS website

The Cayman Islands Postal Service has a new website to help its customers. The URL is http://www.caymanpost.gov.ky.

The website will assist customers on several different fronts - it has a postcode locator, a postage calculator, a customer service section for both regular mail and parcels, and advice on how to send and receive mail. The website also has a philatelic section.

The postcode finder and calculator make it easy to obtain information. For instance, all you have to do to find your new postcode is use the drop-down window to locate your post office and then type in your box number. The calculator works along the same lines. Once the customer locates the country the item is going to and indicates the weight of the item, the required postage is shown on the screen. It should be noted that international postage is based on half-ounce increments, whereas local mail rates increase by the ounce.

There is also a mail advice section which provides customers possible explanations of problem that may be occurring to their mail and what they can do about it. There is also a full list of CIPS value-added services.

CIPS is fortunate to have links on several high-profile websites - Caymanian Compass, Cayman Net News, Cayman Observer, Cayman27, Radio Cayman, Rooster FM, Vibe FM, DMS Radio and the Yellow Pages. This makes it easy for people overseas who want to correspond with Cayman Islands residents to include the correct postcode.

At present, customers cannot pay for box rental, track their EMS parcels or order stamps online; however, these services will all be available in the future.

"We hope that the website will help the public grasp the new postcode quickly and become a valuable tool for spreading the message on how to properly address mail that passes through the postal system. Each island tends to have specific issues with improperly addressed mail," said Postmaster General Sheena Glasgow.

"We are moving forward to update the CIPS, and this is one step in the modernising process. We encourage the public to utilise this very useful tool," she added.