PO Phone Services
Published 12th September 2006, 2:7pm
Customers have been asking for it, and what the customer wants the Cayman Islands Postal Service tries to deliver.
So what is it? Post Office customers on all three islands will soon be able to pay their Cable & Wireless phone bills, top up their bmobile prepaid phones, and purchase Hot-spot wireless cards and mobile phones. The services started with a soft launch in East End on Monday, 11 September and will trickle down to other district Post Offices over the next three weeks.
To make this arrangement possible, Cable & Wireless (Cayman) installed broadband ADSL (high-speed Internet) lines and provided MAX (personal Internet communicator) units to district Post Offices without computers.
Postmaster General Sheena Glasgow said she was pleased that the Postal Service is bringing another value-added service to its customers. "We have been talking about expanding services on the counter for quite some time because it is something that our customers have been asking for. The addition of Cable & Wireless to our other value-added services brings us one step closer to making going to post offices a one-stop shopping experience.
"This means that customers in the outer districts don't have to come into George Town to pay their phone bills or purchase a prepaid phone; they can stop at the post office. We have been trying to put this deal together for some time, and now the pieces have fallen into place. I would like to thank Cable & Wireless for joining forces with us," Ms Glasgow said.
Minister of Communications, Works and Infrastructure the Hon. Arden McLean praised the Postal Service and Cable & Wireless partnership. "I am pleased with Postmaster General Sheena Glasgow's innovation and creativity. The new Postal Service-Cable & Wireless partnership is something customers should be happy with, and I expect the Postal Service will add more value-added services to its list, increasing its appeal to customers," he said.
Cable & Wireless' Chief Operating Officer Ian Tibbetts said, "Cable & Wireless (Cayman Islands) Ltd. is excited about partnering with the government to offer services through the post offices on all three islands. Customers will be able to eTopUp their bmobile prepaid phones, make bill payments and even purchase a prepaid phone in a box that will be set up and ready to go. This will be beneficial to our collective customers, government and Cable & Wireless. Gone are the days when the post office only sold stamps; today with C &W they are making it easier for customers to keep in touch."