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You are here: Homepage > Press Room > Press Releases 2006 > Use Post Code for Xmas Mail

Section plaques indicate postcode at the Airport Post Office.

Published 14th November 2006, 9:44am

The Cayman Islands Postal Service (CIPS) wants to stress that accurate addressing means quicker delivery. Inaccurate addressing means time has to be spent solving problems, which delays the mail.

With the Christmas season fast approaching, Postal Service officials are hoping that more people will begin using the postcode and using it correctly.

While our surveys show that 30 to 35 per cent of residents and companies are using the postcode, it now seems that a high percentage of that mail is being addressed incorrectly.

The postcode is split into three unique parts, which are not interchangeable and very important to postal operations. The postcode has been designed for mail delivery to 11,000 post boxes in 15 post offices and two postal agencies across the three islands and each part is important to behind-the-scenes postal operations. The first part (KY plus a single digit) is the island designator; the second part (two digits) tells mail sorters which postal facility that piece of mail has to go to; and the last two numbers describe the P.O. box section in the postal facility. For instance, KY3-2501 tells primary sorters that that piece of mail is destined for one of the 60 P.O. boxes in Little Cayman Post Office. Another example: an address with the postcode KY1-1108 tells the primary sorters that that letter is destined for the General Post Office in Grand Cayman. The section numbers, 08, inform the secondary sorters that it is intended for a box in the section containing boxes numbers 1173 to 1380.

"The public may not understand that our sorters are trained to read the address from the bottom up, not from the top down; so the postcode increases efficiency," says Deputy Postmaster General Anthony Williams.

"Right now we are not able to sort at 100 per cent efficiency because we are working off two systems - the old method of addressing and the new one using the postcode," he adds.

Another misunderstanding that is affecting the postcode, Mr. Williams says, is that some people are using their own postcode rather than the recipient's postcode, or using the postcode of the location where they live rather than the one for the post office and box that the mail is intended for.

"What I mean by this is that someone who lives in Savannah and who is sending mail to West Bay is using the postcode for Savannah on the address," he said.

The Postal Service has made it easy for people to locate postcodes - there are printed postcode finders in every district post office. There are also postcode finders in the new telephone directory see page 10 on the Government section, and eCay has postcodes for all the businesses listed in its new directory. Of course, one of the easiest and simplest methods is to look up the postcode on the CIPS website.

"We are asking the public to not only to learn their postcode, to update family, friends and business associates locally as well as overseas, and to use the new addressing standard, but to use the system correctly, and if they have any questions to call 949-2474 or ask someone at the counter. The CIPS Addressing Guide and a postcode finder can be found at all post offices or downloaded from our website," Mr. Williams said.