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Published 13th September 2006, 12:35pm

The Cayman Islands Postal Service is offering companies the chance for some face-to-face time with management to better understand the postcode.

The courses, which are set for Thursday 21 September, Tuesday 26 September, Thursday 28 September and Tuesday, 5 October, will run for about an hour and a half at the Airport Post Office and will be taught by Deputy Postmaster General – Operations Anthony Williams. Customers have to pre-book the classes by e-mailing their interest to

The classes are designed to help CIPS business customers have a better understanding of the postcode. There will be a presentation and explanation of each element of the postcode and a tour of the facility. This is also the time for companies that are experiencing trouble with their software in meeting CIPS’s address standard to bring it to our attention.

Mr. Williams encouraged companies to send a representative to one of the eight courses. “If a company is having trouble meeting CIPS addressing standards due to their software application, please let us know prior to the class so that we can research the problem and perhaps offer a solution.

“We want companies to understand that every element of the postcode is significant for postal operations. KY1, KY2 and KY3 are island designators, and they are followed numbers designating postal facilities. The last two numbers signify the section the box falls in. For instance, the code KY2-2001 tells postal sorters that that piece of mail is going to Cayman Brac, West End Post Office, in the section of boxes numbered from 1 to 227,” he explained.

“The other elements in the postcode are the hyphen and the fact that “Cayman Islands” (optional for local mail) should be in capital letters. The hyphen separates the island from the postal facility and section and makes it easier for machine to read. The same applies for capital letters, and people should be aware that mail facilities worldwide want the name of the country in capital letters. This is to facilitate machine sorting,” he said.

“While we see a lot of people using the postcode, we have noticed a number of mistakes. We are hoping to clear up any problems and misconceptions,” he added.

Mr. Williams also reminded the public that the mail has incredible power.

“It’s not only the birthday card or the holiday presents – it’s the friendship and affection that is being expressed by the sender. It’s not just a bill or direct-mail piece, it’s the pulse of a million businesses and institutions that rely on the mail to be successful,” he said.

“We are hoping that our business customers, large and small, take advantage of these classes so that we cut down on the thousands of pieces of mis-sent mail that we receive monthly. These classes should help mailroom supervisors reduce delivery problems,” she said.

Classes are free, but pre-booking is required. Send your questions to

Venue: Airport Post Office

Dates and Times

Thursday, 21 September: 1.30–3 p.m. and 3.30–5 p.m.
Tuesday, 26 September: 9.30–11 a.m. and 11.30 a.m.–1 p.m.
Thursday, 28 September: 1.30– 3 p.m. and 3.30–5 p.m.
Tuesday, 5 October: 9.30–11 a.m. and 11.30 a.m.–1 p.m.